Privacy notice
Atmos AV Ltd (company no. SC889150, registered office 1 Corra Home Farm, South Lanarkshire ML11 9EY) is the controller of the personal information you give us through this website. Contact us at lewis@atmos-av.com or on 07514 119655 about anything in this notice.
What we collect
- What you send in an enquiry or the Room Builder: your name, company, work email, phone number (required in the Room Builder, so we can call to book your survey), site town or postcode, and the details of your project.
- Whether you ticked the box to receive occasional emails from us, with the wording you saw and the date and time.
- With an enquiry, where your visit came from: the campaign tag in the link you followed (for example one of our LinkedIn posts) or the website that linked to us, so we know which of our marketing is useful.
- Analytics about how the site is used, only if you accept analytics cookies.
Why we use it
- To reply to your enquiry and give you a quote. The lawful basis is our legitimate interest in responding to people who contact us, and taking steps at your request before a contract.
- To send you occasional emails about AV news, guides and offers, only if you ticked the box. You can unsubscribe at any time from any email, or by contacting us.
Who sees it
Our own team, and the services that run our website, platform, email and customer records (HubSpot, our CRM) on our behalf, under contracts that protect your information. For meeting room projects we may register your company, contact details, site town and planned equipment with the manufacturer (Neat) and our distributor, to secure project pricing and support. We don't sell your information.
How long we keep it
Enquiries that don't become work: [X] months. Customer records: as long as we need them for the work, warranty and our accounts. If you unsubscribe or ask us not to contact you, we keep your email address on a suppression list so we don't contact you again.
Your rights
You can ask for a copy of your information, ask us to correct or delete it, object to how we use it, or withdraw consent at any time. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ico.org.uk).